Multifunctional Growth work will help the company to feel more connected with partners and customers than ever before, while being an integral part in our startup challenge for you! We would like every candidate to know exactly how they can make a difference and make Mavericks better.

What skills are we looking for?

  • Full training for the role and options to expand within the team.
  • The passionate young team that is eager to run forward.
  • Be part of a young startup from the early days.
  • Exciting and active role in a challenging environment of the travel tech industry.
  • Open-space office in Riga city centre.
  • 15 hours a week flexible part-time role depending on the workload.

What skills are we looking for? 

There are some requirements that we are looking from you (those are not obligatory however as we provide full training):

  • Well-written skills in English and email writing.
  • Good sense for deadlines ls and setting your own priorities.
  • Experience with tasks management, preferably using task-tracking tools.
  • Passion for teamwork, optimisation and new trend learning (i.e. AI/ChatGPT).
  • Minor experience with low-end database systems (preferably Google Sheets).
  • Passion for the tech industry.

Skills for standing out:

  • Experience in business partner and contract management support through digital channels (Email / SAAS or Proprietary Systems)
  • Experience with CMS systems (i.e. WordPress)
  • Experience with CRM systems (i.e. Hubspot)
  • Experience with Helpdesk systems (i.e. Helpscout)
  • Experience with Automation systems (i.e. Zapier)

What are the duties descriptions within the project?

  • Quick learning to understand the customer journey for a deep understanding of their experience in using our products and service, and live out the entire process customers go through, from the first touch through trialling, paying, and active use. 
  • Providing partner communication and contract management via various online booking engines (i.e. Bokun, Rezdy, FareHarbor, Checkfront) to boost current approach in efficiencies through automation.
  • Managing booking engines, through necessary amendments and troubleshooting, to ensure reliability at higher run-rates.
  • Training and automating the internal Helpdesk system through “if-then” logic workflows for more effective AI-powered customer support..
  • Managing time effectively and prioritising your task list so that you are in control of your time.
  • Deepen your product and industry and ecosystem knowledge to become a subject matter expert in all the most common issues for customers and partners.

If you are interested, please let us know today via or directly to the person you’ve already been in touch with.